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3. Highlight DEIB more prominently in case studies and other questions not related to DEIB

Existing case studies are effective in showing the delivery of service.

However, for LifeWorks to present itself as a DEIB leader, the case studies should strive to show how diversity, equity, inclusionOpens in a new window, and belongingOpens in a new window are considered part of each case study's product and service model.


Go beyond providing robust DEIB responses strictly within the questions that overtly ask about DEIB.

Use this approach to signal prospective clients that DEIB is not just situational in the organization but a deeply integrated and embedded part of the organizational culture, product, and service.


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Suggested approach

Bring DEIB content into all aspects of the RFP or sales responses to demonstrate its value as a standard of practice across the org and as part of everyday product and service practices.