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LifeworksInclusive Guide

1. Highlight intersectionality as a key focus of meeting the needs of diverse groups

  • Strongly tie an acknowledgement of intersectionalityOpens in a new window into responses to demonstrate an understanding of delivering services to diverse groups.
  • Highlight how providing effective Total Mental Health outcomes depends on understanding the complex and transient nature of user identities.
  • Proceed by acknowledging that service delivery cannot be based on archetypes, profiles, or tropes that confine users to specific identities or groups with predetermined needs. Instead, these elements must accommodate the wide variety of unique individuals within any employee subgroup driven by intersectional factors.
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Cautionary example

In a recently reviewed RFP, the word “intersectional” only appeared twice.