1. Understand intersectionality is a key focus of meeting the needs of diverse groups
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For consideration
Acknowledging the role intersectionality plays in meeting the needs of diverse groups opens up new communication avenues and contextualizes how to best serve them.
The ability to provide effective Total Mental Health outcomes depends on understanding the complex and transient nature of user identities.
Therefore, we must base service delivery on solutions driven by intersectional factors which accommodate various unique individuals within any employee subgroup.
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Suggested approach
Prioritize intersectionality over archetypes, profiles, or tropes that confine users to specific identities or groups with predetermined needs.