3. Define crisis-help services and provide continuous access to the Total Mental Health platform
Clients in crisis need direction regarding the kind of service they will receive from the platform. Translate the available care options explicitly using simple language.
For consideration
Law enforcement or police intervention heightens anxiety and mistrust, especially for marginalized communities endangered by racial profiling and other police interventions.
Ideally, always provide access for high-risk people to reduce the risk of abandonment feelings or hopelessness, leading to self-harm or suicide. Always include a crisis or other local resource when discussing suicidality.
Suggested additional resources
Studies have shown that increased barriers to treatment can lead to suicide.
Putting it into action
1ļøā£ Self-reflection: Does this clearly describe the solution weāre offering?
2ļøā£ Provide unlimited access for high-risk people
3ļøā£ Avoid law enforcement intervention
Suggested approach
Access to the platform should always continue. Adding on crisis resources or immediate intervention as needed, but not taking away the platform due to a crisis flag.