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9. Embrace secular and cultural backgrounds

Clients have different beliefs that inform their lifestyles and social interactions.

Avoid recommending solutions that contradict cultural or intersectional identities.

For instance, some people’s faiths or ideologies prevent them from eating certain foods or engaging in certain habits.

Avoid suggesting solutions that oppose or contradict their cultural backgrounds or beliefs.


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For consideration

Culture shifts regionally and within diverse communities. Consider that what you see as common values may contradict or differ from someone else's.

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Suggested approach

Use messaging that is sensitive to people’s backgrounds—whether cultural or secular.

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Putting it into action

1ļøāƒ£ Self-reflection: Is this considerate of people’s backgrounds?

2ļøāƒ£ Approach beliefs and backgrounds with care.

3ļøāƒ£ Ask for help if you're unsure if a value may be considered universal, regional, or interpreted differently across diverse employees.

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Suggested additional resources

An Inclusive Approach to Holidays, Observances, and Celebrations from FeminuityOpens in a new window provides a good primer on how different communities may approach food, space, and activities.